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Terms of Service
Last Updated: 20/03/2026
Business Information:
God Grade (operated by LUNA PIXEL STUDIOS PTY LTD)
ABN: 74664293707
Perth, WA, Australia
Acceptance of Terms
These Terms of Service govern your use of the God Grade website and the purchase of products from us.
By accessing our website or placing an order, you confirm that you have read, understood, and agree to be bound by these Terms of Service, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.
Nothing in these Terms excludes, restricts, or modifies your rights under the Competition and Consumer Act 2010 (Cth) or the Australian Consumer Law (ACL).
You can review the current version of our Terms of Service at any time on our website.
Australian Consumer Law
Our goods come with guarantees that cannot be excluded under Australian Consumer Law.
- A replacement or refund for a major failure
- Compensation for reasonably foreseeable loss or damage
- Repair or replacement if goods fail to be of acceptable quality and the failure does not amount to a major failure
International Customers
God Grade sells products internationally. By placing an order from outside Australia, you acknowledge and agree that:
- You are responsible for complying with local laws and import regulations in your country
- You are responsible for any customs duties, taxes, or import fees that may apply
- Delivery times may vary due to customs processing and international carrier delays
We are not responsible for delays, additional charges, or issues caused by customs or local import regulations.
Website Use
You agree not to use this website for unlawful purposes or attempt to interfere with or disrupt the operation of the website.
User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your login details and all activity under your account.
Age Requirement
By using this website or placing an order, you confirm that you meet applicable age requirements or have permission from a parent or guardian.
Website Information
We aim to ensure product descriptions, images, pricing, and availability are accurate, but occasional errors may occur.
Product images may be edited for presentation purposes, including background removal or minor visual adjustments. These edits do not alter the actual product condition and are not used to conceal defects or misrepresent the item being sold.
In the event of a pricing or listing error, we reserve the right to cancel any affected orders, even after payment has been received, and issue a full refund.
Product Availability
Products may become unavailable due to inventory errors, supplier allocation changes, or distribution issues.
We reserve the right to cancel affected orders and issue a full refund.
Product Condition & Collectibles Disclaimer
Trading cards are collectible items and may contain minor factory or manufacturing imperfections, even when pack-fresh.
- Cards listed as Near Mint (NM) are considered pack-fresh but are not guaranteed to be flawless
- Minor manufacturing imperfections such as print lines, centring variations, small surface marks, minor edge wear, or slight corner whitening may be present and are considered part of the card’s condition
- All cards are imaged using high-resolution scanning to accurately represent condition
- Scanned images may make minor imperfections more visible than they would appear under normal viewing conditions, and this does not indicate additional damage or misrepresentation
- Any visible imperfections shown in listing images are considered disclosed and form part of the card’s condition
- Minor manufacturing imperfections do not necessarily constitute faults under applicable consumer laws
- We do not guarantee grading outcomes for raw cards
- Trading card values may fluctuate due to market demand and collector interest
God Grade does not guarantee any grading outcome from third-party grading companies (PSA, BGS, CGC, or others).
Sealed Products
Sealed products are sold as received from distributors.
We do not guarantee specific contents, pull rates, or rarity distribution.
High-Value Singles & Graded Slabs
Graded cards are sold based on the grade assigned at the time of encapsulation.
- We are not responsible for subjective disagreements with assigned grades
- We are not responsible for changes in grading standards
- We are not responsible for market value fluctuations
Minor cosmetic wear to graded card cases does not constitute a defect.
We may use video or image-based evidence during packing and dispatch as proof of order condition and contents.
Orders & Pricing
All orders are subject to acceptance, availability, and verification.
- We may cancel orders affected by pricing or listing errors
- We may cancel suspicious or fraudulent transactions
- We may limit quantities per customer
Order Cancellations
Orders cannot be cancelled once placed, except where required under applicable law.
Fraud Prevention
We reserve the right to request verification for orders and cancel where necessary.
Payments
Payments must be completed before dispatch.
Pre-Orders
Pre-order release dates may change and are outside our control.
Shipping & Delivery
Shipping terms are outlined in our Shipping Policy.
Returns & Refunds
Returns are governed by our Return & Refund Policy.
Chargebacks & Disputes
You agree to contact us before initiating a chargeback. We reserve the right to dispute claims with supporting evidence.
Limitation of Liability
To the maximum extent permitted by law, our liability is limited to the purchase price of the goods supplied.
Governing Law
These Terms are governed by the laws of Western Australia, Australia.
Contact
Email: Admin@GodGrade.gg
